Shipping policy

We are committed to excellence and the full satisfaction of our customers. Each map is printed custom for you. We operate this way to be both kind to the environment (no waste) and this ensures that we can always ship our customers crisp and brand new prints.

WORLDWIDE SHIPPING: 2-20 business days.

Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times.

1. SHIPPING

All orders for our products are processed and shipped out in 2-5 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

2. WRONG ADDRESS DISCLAIMER

It is the responsibility of the customers to make sure that the shipping address entered is correct.
If your shipping address was entered incomplete or incorrect, we are unfortunately not able to change if before it ships out. Once you receive your tracking number, you, as the receiver, can contact the shipping carrier and complete or correct the address.
If you are having trouble with this process, please contact us at support@caribbeanmapart.com once you've received a response from the shipping provider.

3. UNDELIVERABLE ORDERS

Orders that are deemed undeliverable and sent back to us will be sent to the customer using a different address once the customer has paid a $13 shipping charge.

4. LOST/STOLEN PACKAGES

We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to the local authorities.

You may qualify for a complimentary replacement order once we've received a copy of a filed police report claiming the package was stolen. Please note that there will be a shipping fee.

5. IMPORT DUTY AND TAXES

It is the customer's responsibility to pay any duties charged by the import country. As each country has their own import rules and regulations, you are responsible for any customs fees or taxes charged to import your order.

6. ACCEPTANCE

By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.

7. CONTACT INFORMATION

In the event you have any questions or comments please reach us via the following contact:
Email - support@caribbeanmapart.com